Yes, we can further customise the product to better suit your needs. Just as we provide solutions for different industries, we have customised products – adding and removing features that will better assist your team in everyday tasks.
FAQ Category: support faq
If I only want a few of the products, how do I go about purchasing?
Our solutions are modular and can be deployed based on your specific operational needs. Simply contact our sales team via WhatsApp or email, and they will advise on the most suitable combination of solutions and how they can be tailored to your requirements.
Is there a trial period for the products?
Yes, trial periods are available. These typically run for about one week, depending on the solution. Contact us to arrange your preferred start date and the system solutions that you would like to try.
How do I download the product after purchase?
Our team helps with the set-up of the products – including the downloading as well to ensure that all systems run as they should. These include solutions that may need to connect to one another.
I need help setting up the products, where do I go?
Our customer support team manages the entire setup process. From the product installation to setting up any further robotics or sensors needed and ensuring that they are able to connect to each other throughout the facility. Simply let us know your preferred schedule (including operational hours or after-hours access), and we will ensure a smooth […]
